Visual intelligence, precisely delivered.

Privacy Policy

Last updated: October 24, 2024

Introduction

At Nexa, we believe that powerful AI should never come at the cost of your privacy. This policy outlines how we collect, use, and protect the visual assets and personal data associated with your creative workflow. We operate in full compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data Collection

What we collect

We collect the following categories of information to operate, improve, and secure our AI-powered organization platform.

Account Information: When you sign up for a Nexa account, we collect your name, email address, company name, and role. This allows us to manage access controls and provide customer support.

Usage Data: We automatically collect technical data, including browser type, device type, operating system, IP address, and the pages you visit within the application. This helps us diagnose technical issues and optimize performance.

Content Data: The images, videos, and metadata you upload to Nexa are processed by our AI to generate tags, collections, and search indexes. This is the core data processed by our service.

Data Usage

How we use your data

We use the data we collect to provide, maintain, and improve our core services. This includes running our computer vision algorithms to tag and organize your images, facilitating collaboration between team members, and sending you transactional emails regarding your account.

We also use this data for security purposes, such as detecting unauthorized access, preventing fraud, and ensuring the integrity of our platform. Your data is never used for unsolicited marketing communications unless you have explicitly opted in to receive product updates.

Third Parties

Data sharing and third parties

We do not sell, trade, or rent your personal identification information to others. However, we do share data with trusted third-party service providers who assist us in operating our platform and analyzing usage patterns.

These partners include cloud infrastructure providers (such as Amazon Web Services and Google Cloud Platform) that host our servers, and analytics partners (such as Google Analytics 4) that help us understand how users interact with our site. All third parties are contractually obligated to maintain the confidentiality and security of your data.

Your Rights

GDPR and CCPA rights

Depending on your location, you have certain rights regarding your personal data. You can request access to the personal data Nexa holds about you, the correction of inaccurate data, and the deletion of your data.

You also have the right to data portability, which allows you to receive your data in a structured, machine-readable format. To exercise these rights, please contact our Data Protection Officer at privacy@nexa.ai.

Under the CCPA, California residents have the right to know what personal data is collected, used, shared, or sold and to opt-out of the sale of personal data. We do not sell personal data, so this opt-out is not applicable to our core services.

Cookies

Cookie policy summary

Nexa uses "necessary cookies" to enable core functionality, such as secure account login and image processing sessions. We also use "analytics cookies" to understand how visitors use our website and improve user experience.

You can control and manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the website.

Contact information

For any questions, requests regarding your data, or to exercise your privacy rights, please contact our Data Protection Officer directly:

Privacy Team
Nexa Inc.
privacy@nexa.ai

We typically respond to all privacy inquiries within 5-7 business days.